Studio appointments & house rules

Valid for all treatments at The Loc Craft Studio

In my studio, I work with both feeling and structure. To ensure your appointment runs smoothly, there are a few clear but friendly agreements. This way, you know exactly what to expect – and I can reserve your time with care.

Deposit

To secure an appointment, I request a deposit.
✧ This will later be deducted from the total amount of your treatment.
✧ The deposit amount is a minimum of €10 and varies per service.
✧ The current amounts are listed on the booking page under the respective service.

In the booking system, you can pay via i-Deal | Wero, PayPal or credit card, among others.

⚠️ Your appointment is only final after receipt of the deposit.

Rescheduling an appointment

Would you like to reschedule your appointment? You can easily do so via (the link in) your confirmation email.
✧ If you let me know at least 48 hours in advance, I will transfer your deposit to the new date.

Cancelling an appointment

Do you still want to cancel? Of course, you can.
✧ If you cancel at least 48 hours in advance, I will refund the deposit.
✧ Have I ordered special materials for you? Then the full deposit + material costs will be charged.

You can also cancel via the (link in your) appointment confirmation.

I gladly reserve time for you. If you notify me shortly beforehand, I often cannot give that time to someone else.

Late or no-show

Are you later than planned? Please let me know as soon as possible.
✧ From 30 minutes after the agreed time, I will charge for the reserved time.
✧ The treatment may then be shortened, depending on the schedule.
✧ If you do not show up for your appointment, the full deposit will be retained.

Payment

✧ Payment takes place after the treatment.
✧ A payment request is preferred.
✧ Cash payment is also possible but preferably in consultation for amounts >€100.
✧ For some treatments (such as custom dread sets), prepayment is required.

Rates

You can find the current prices on the rates page.
✧ When booking an appointment, I assume that you are aware of these.
✧ Received price quotes for custom-made work are valid for 3 months.

Disclaimer

Making dreadlocks is handcrafted – and every head is unique.
Therefore, dreadlocks can always vary slightly in thickness, texture, color, or length.

That makes your look truly yours ♡

Liability

The Loc Craft Studio is not liable for damage or complaints caused by:
✧ Incorrect care or use of products
✧ Allergies or hypersensitivity
✧ Illness, hair problems, or other personal circumstances

House Rules

To keep the studio pleasant and calm:

✧ Wash your hair 2 days before your appointment (for hygiene and grip)
✧ You may bring a maximum of 1 additional adult (or 2 children) .
✧ No alcohol or narcotics in or around the studio
✧ Assistance dogs are welcome – other dogs are not preferred
✧ Feel free to bring your own food or snacks — some appointments can be quite long

Do you want to discuss something, do you have a question, or are you unsure about anything?
Feel free to send me a message — I'll think along with you.