Shipping costs are calculated at checkout based on your order. International shipments often have separate rates.

Orders are shipped every Monday. Order before Sunday at 12:00 PM (CET) to have your parcel shipped the following Monday.

Once your order is on its way, you'll receive a tracking number so you can follow its journey. Within the Netherlands, delivery usually takes 1–2 business days.

Absolutely! You'll receive a track & trace code as soon as your order is on its way. You can use this to track your package.

First, check if it was left with a neighbor or at a collection point. Still nothing? Then send an email to hello@theloccraftstudio.com and we'll see what we can do.

No, exchanges are not available.

Would you prefer a different item? You can return your original purchase, provided it meets the return conditions, and then place a new order.

You can easily request a return via My Account → Orders or by sending an email to hello@theloccraftstudio.com, including your name and order number.

You have the right to return a product within 14 days of receiving the last item in your order.

For more information, please visit the Shipping & Returns page.

You are responsible for arranging and paying for the return shipment using a carrier of your choice.

Please keep your proof of postage until your return has been processed.

Once your return has been received and checked, your refund will be processed within 14 days using the original payment method.

Yes. The following purchases cannot be returned:

• Custom made or made-to-order products created especially to your specifications.

• Opened sealed products, such as shampoos, sprays or other hair care products.

• Services (such as treatments) that have been fully carried out with your prior consent.

Ready made dreadsets can be returned, provided they are unused, unworn, have not been braided into the hair, and are returned in their original condition.

In-stock standard products can be cancelled free of charge as long as your order has not yet been shipped.

You can cancel your order via My Account → Orders or by sending an email to hello@theloccraftstudio.com, including your name and order number.

Custom made products are designed especially for you and handcrafted to order. For this reason, cancellation free of charge is no longer possible once materials have been purchased or production has begun.

You can pay using Wero (iDEAL), PayPal, a credit card, or any of the other payment methods offered at checkout.

Yes. Once your order has been placed and your payment has been received, you'll receive an order confirmation by email.

Your order will then be carefully prepared. As soon as it has been shipped, you'll receive a separate shipping confirmation with your tracking number.

Please contact me as soon as possible at hello@theloccraftstudio.com.

If your order hasn't been shipped yet, I'll be happy to see whether it's still possible to make changes.

In-stock standard products can be cancelled free of charge as long as they haven't been shipped.

For custom made products, free cancellation is no longer possible once materials have been purchased or production has begun.

Please contact us as soon as possible at hello@theloccraftstudio.com . Please include your name and order number in your message. If your order hasn't shipped yet, I'll update the address.

For international orders, import duties, taxes and customs fees may apply, depending on the destination country. Any such charges are the responsibility of the recipient.

Ready made products are already made and in stock. These can be returned within the legal return period, provided they are unused and in their original condition.

Custom made products are designed especially for you and handcrafted to order. For this reason, the right of withdrawal does not apply, and the order can no longer be cancelled free of charge once materials have been purchased or production has begun.

Are you hesitating between different products or are you unsure what best suits your hair or needs? Feel free to send me a message. I'd be happy to help you think it through and give honest advice.

A large portion of the products in the webshop are handmade in my own studio. This includes hair wraps, dreadlock sets, and scrunchies.

Additionally, you'll also find carefully selected products from other brands, such as hair care from RawRoots. Each product clearly states what you can expect.

Yes. Almost all handmade products are unique. This means that you will receive exactly the product shown in the photos.

For custom-made products, I create a new design especially for you based on your wishes.

In principle, I do not work with reservations. As many products are unique, it's first come, first served.

If you're in doubt or have a question, please feel free to contact me. I'll be happy to help.

If your hair is at least 15cm long, about shoulder length, then you have a good length to make dreadlocks from your own hair.

In this case, too, I recommend at least 15cm for the best result. However, if there are some short strands (at least 10cm, for example, from bangs), this is fine.

30 - 90 depending on the size of the head, the amount of hair implanted per cm2, the desired thickness of the dreadlocks and the hair type.

Stop using conditioner for at least two weeks before your appointment. Wash your hair with a clarifying shampoo to remove buildup (especially silicone). Then start using a dreadlock-friendly shampoo. Wash your hair again two days before your appointment.

Since dreadlocks put strain on your scalp for a long time (hours), it's definitely a sensitive experience. Whether you experience pain depends greatly on how sensitive your scalp is, how long you're sitting, and your pain threshold. Generally, it's quite manageable, but you'll definitely have a few spots that are painful.

That's certainly possible. With both henna and chemical dyes. However, chemical dyeing is never without damage. If you do it regularly, it can even hinder the maturing process. Henna, on the other hand, is kinder to your hair because it sits "on your hair" rather than "in your hair." With henna, be extra careful to rinse it out thoroughly.

This depends somewhat on how "tight" you want to keep them, how your hair reacts to it, how much you do yourself (palm rolling, back-combing loose hairs, root separation), and how far along your dreadlocks are in the maturing process. For the tightest result, it's not a bad idea to come in every three months for a proper maintenance checkup during the first year. If you want them to be more natural, every six months during that first year is also sufficient. Once you're on your dreadlock journey, you'll often figure out what you want.

It's quite a difference compared to loose hair. You won't notice this immediately after the procedure, but you will notice it after a few months, especially when your hair is wet ;)

In the case of the crochet hook method I use: 1/3 to 1/4 shorter.

That's definitely possible. The sea, pool, saltwater pool, or sauna are all no problem. The most important thing is that your hair is dry before you go to bed.

Yes, brushing them out is definitely possible! It's quite a job, though, and takes at least as long as setting them. Depending on how long you've had your dreadlocks, it's wise to be mindful of thin ends that could benefit from a trim later.

First of all, this is a personal preference. I recommend a maximum of once a week, depending on your scalp's needs. Most importantly, use a dreadlock-friendly shampoo that's suitable for your scalp.

Yes :) Dreadlocks can even be a very nice option for you if you have thin hair. A dreadlock gets its volume partly because the hairs you normally shed daily stay in place. In this case, definitely desirable. Sometimes, if you have very thin hair and also have a small plant per square centimeter, it can be a nice option to braid dreadlock extensions as filler alongside your own dreadlocks for extra volume and less visible scalp ;)

A dreadlock-friendly shampoo. This means a shampoo that leaves no residue, so no silicones or (natural) oils, and is also gentle on your scalp. Well-known dreadlock shampoos include Dollylocks or RawRoots. I've also heard good things about Urtekram, Petal Fresh, and Wella Elements.

For both natural and braided dreadlocks, it's a good idea to purchase a satin pillowcase or bonnet. This also applies to "regular" loose hair. Satin is very effective against frizz and maintains moisture balance (including your skin's, so it's a win-win). Just make sure it's genuine satin or bamboo satin, not polyester.

No problem :) During a dream hair consultation, I'll spend about half an hour with you to discuss your questions and options. This can be done in my studio in Zwolle, by phone, or via Zoom.

Ideally, I work with at least 10 centimeters. Longer is always fine. The minimum length is necessary to ensure the braid is long enough to securely fasten the dreadlock. If your hair is 10 cm long but you have shorter strands here and there, there's a chance they'll slip out. So, this is at your own risk.

The exact number depends on your head size, the amount of hair per square centimeter, the desired thickness of your dreadlocks, and your hair type. To give you an idea: a full head usually requires a set of 50-60 dreadlocks, and a partial (depending on the number of rows) often requires 12-21. If you want more volume, you can choose (more) double-ended dreadlocks in your set.

Stop using conditioner for at least two weeks before your appointment. Wash your hair with a clarifying shampoo to remove buildup (especially silicone). Then start using a dreadlock-friendly shampoo. Wash your hair again two days before your appointment.

2-3 months. When you apply the dreadlock, it sits quite tightly against your scalp. As your hair grows, the dreadlock will eventually settle further down. You'll see regrowth ;) Depending on how quickly your hair grows, between 2 and 3 months is often a good time to rebraid it (if you wish).

Yes, you can do that yourself quite easily. With small scissors or, even better, a torn knife, you can simply pull the elastic/string through. Then, unwind the braid from the dreadlock. If you have a tail comb, it's definitely handy for this job. It might take a bit of plucking here and there because the hair you normally shed daily is stuck to the dreadlock extension.

That's definitely possible. The sea, pool, saltwater pool, or sauna are all no problem. The most important thing is that your hair is dry before you go to bed.

Yes :) This can actually create a lot of volume. You might need to use a little less because of your thinner hair and the location of your hair. In that case, choose a set with mostly double-ended dreadlocks. Note: If your hair is very thin or fragile due to illness or medication, please contact us to discuss the possibilities.

For both natural and braided dreadlocks, it's a good idea to purchase a satin pillowcase or bonnet. This also applies to "regular" loose hair. Satin is very effective against frizz and maintains moisture balance (including your skin's, so it's a win-win). Just make sure it's genuine satin or bamboo satin, not polyester.

It's best to wash your braided dreadlocks no more than once a week. This helps to minimize sagging and frizz.

The best option is a dreadlock-friendly shampoo. This means a shampoo that leaves no residue, so no silicones or (natural) oils, and is also gentle on your scalp. Popular dreadlock shampoos include Dollylocks or RawRoots. I've also heard good things about Urtekram, Petal Fresh, and Wella Elements. Besides shampoo, it can also be nice to use a refreshing spray. But this is more of a personal preference, not an absolute necessity ;)

No problem :) During a dream hair consultation, I'll spend about half an hour with you to discuss your questions and options. This can be done in my studio in Zwolle, by phone, or via Zoom.